Optimize customer-service management.
For subscriber only
Available payment methods :
From 500€ of purchase :
3x payment without fees with Klarna
About this training
- Duration 11 min
- PrestaShop version 1.7 8
- Topic Customers
- Technical level START
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PrestaShop tutorial After-sales service
Discover tips to improve your after-sales service. Explore how to improve your workflow to quickly and effectively meet your customers' needs.
Explore all the after-sales service features offered by PrestaShop:
- Discover the available tools
- Explore how customers see your store
- Familiarize yourself with the back office view to read and respond to customer emails
- Identify the different types of contacts
- Improve your efficiency by creating canned emails
- Learn how to track the progress of tickets
Goals
Improve customer satisfaction
Reviews
Optimize customer-service management.
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