PrestaShop Diagnostic Ticket
By PrestaShop check_circle
Analysis and actions included in the Diagnostic Ticket: 48 hours to determine the origin of the problems (exchange by email) Accurate estimate of the intervention time required to...
Need help installing a theme or module?
Save time and let our experts take care of this step.
Available payment methods :
From 500€ of purchase :
3x payment without fees with Klarna
About this training
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contact_support Ask us anythingWhy entrust the installation of a module or a theme to the PrestaShop support service?
By entrusting this task to the support department, you can ensure that the modules and themes are installed optimally, minimizing the risk of errors and potential problems.
Validity of the ticket
Usable once, during the year following the date of purchase.
Means of intervention:
Provide the technical connection information (FTP, back office, databases) when the ticket is created.
This service does NOT include the configuration of the module or theme to be installed.
All our technical support offers are enhanced by using Assistance By PrestaShop, making it easier for you to take care of your store.
Once you have purchased this offer, you will receive an email with instructions on how to activate your product with our support team, who will respond within 24 hours. Our team is available from Monday to Saturday, from 9 a.m. to 10 p.m. Support is provided by phone in FR, ES, IT and EN and in writing in all languages.
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