Credit Notes
Prestashop's "Orders / Assets" page is designed to effectively manage reimbursements and customer return. It allows owners of shops to create, follow and manage assets for returned or canceled orders. This functionality facilitates returns management, ensures customer satisfaction and maintains precise financial registers.
Asset creation: On this page, you can create assets for partial or complete orders. This is often necessary in the event of return of products or cancellation of orders. Refund management: The page allows you to manage the reimbursements associated with assets, either by restoring funds to the Customer, or by crediting their account for future purchases. Monitoring of assets: You can consult and follow all the assets issued, with detailed information such as the amount of having it, the customer concerned, and the associated order. Personalization of assets: Prestashop offers the possibility of personalizing the documents to have, including information such as the return conditions, the details of the company, and personalized notes. Printing and sending assets: assets can be printed or sent by e-mail directly from the page, providing clear and professional documentation to customers. Integration with orders and invoices: The page is closely linked to command and invoices sections, allowing coherent management of transactions and returns. Advanced research and filters: research and filtering options allow you to quickly find specific assets according to various criteria such as the customer, the date, or the amount. Data export: Export functionality helps compilation of data from assets for financial analysis or accounting. Notification to customers: Configure automatic notifications to inform customers when a credit is created or modified. Regulatory compliance: Appropriate management of assets via this page helps ensure compliance with applicable sales and return regulations.
Data sheet
- Duration (mn)
- 2
- PrestaShop Version
- 1.7
8 - Topics
- Orders
- Level
- START
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