Prestashop's "Orders / Orders" page is the nerve center for transaction management in your online store. It allows you to view, manage and process all customer orders effectively and organized. This page offers features such as orders monitoring, feedback, updating order statutes, and direct communication with customers.

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Order overview: The page displays a complete list of orders placed on your site, with details such as the order number, the customer name, the total paid, the order state, and the order date. Management of order statutes: You can update the status of each order (for example, pending, under processing, shipped, delivered, canceled) directly from this page, which is essential for monitoring and communication with customers. Order details: by clicking on a specific command, you can access more in -depth details such as the items ordered, prices, delivery and billing addresses, shipping methods, and payments. Interaction with customers: The page allows you to send messages directly to customers concerning their order, facilitating communication and improving the customer experience. Returning management: you can manage return requests, process refunds, and follow the items returned directly from this interface. Printing of invoices and delivery vouchers: the printing functionality of invoices and delivery orders for each order facilitates logistics and accounting. Research and filters: Advanced search and filter options allow you to quickly find specific orders according to various criteria such as status, customer, date, etc. Data export: The possibility of exporting orders from format to format such as CSV is useful for analysis and reporting. Notifications and alerts: Receive notifications for new orders or status changes, helping you stay up to date and responsive. Integration with other modules: the page is often integrated with other modules and services from Prestashop, such as payment systems and shipping solutions, for fluid orders management. This detailed description will allow you to create rich and informative content for your tutorials, helping your customers to navigate and effectively use the Prestashop "commands / commands" page. This contributes to improving their orders management and the overall experience of their customers.

Data sheet

Duration (mn)
5
PrestaShop Version
1.7
8
Topics
Orders
Level
START

Specific References

mpn
videoHosted
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